Improve Packing and Packaging: Innovations for Parcel Shipping
Improve Packing and Packaging
When dealing with parcel fulfillment, mastering the art of packing and packaging is paramount. With the burgeoning growth of e-commerce, shippers are challenged to not only meet the increasing demand but also to ensure efficiency, sustainability, and customer satisfaction in every shipment. This comprehensive guide unveils six strategic approaches to revolutionize your packing and packaging processes, setting you on the path to excellence in 2024 and beyond.
Audit Existing Processes
Auditing existing processes serves as the cornerstone of improving packing and packaging. However, it’s not merely about conducting a superficial review; it’s about delving deep into the intricacies of your operations to identify areas ripe for enhancement. Beyond the surface-level metrics, delve into nuanced aspects like the ergonomics of packing stations, the efficacy of packing materials, and the efficiency of order consolidation. By scrutinizing every facet of your fulfillment chain, you unearth invaluable insights that pave the way for targeted optimization strategies.
Collect Accurate SKU Data

In the realm of parcel fulfillment, precision is paramount. Accurate SKU data forms the bedrock of efficient packing practices, dictating everything from box size selection to packing configuration. Invest in cutting-edge technology like dimensioning systems and barcode scanners to ensure meticulous data collection at every stage of the supply chain. Moreover, implement stringent data validation protocols to safeguard against inaccuracies and discrepancies. Remember, in the world of parcel shipping, precision is not a luxury—it’s a necessity.
Identify Your Ideal Carton Mix

The dimensions of your shipping cartons wield a profound impact on your bottom line. In an era characterized by dimensional weight pricing and sustainability imperatives, choosing the right carton mix is tantamount to success. Scrutinize historical order data, conduct simulations, and leverage predictive analytics to ascertain the optimal carton mix tailored to your SKU catalog. Moreover, prioritize sustainability by opting for eco-friendly packaging solutions that minimize material waste and environmental impact.
Increase Packing Efficiency

Efficiency is the linchpin of successful packing operations. However, achieving optimal efficiency goes beyond merely speeding up the packing process—it entails a holistic approach that encompasses resource utilization, workflow optimization, and technological integration. Leverage cutting-edge solutions like automated packing systems, real-time order tracking, and predictive analytics to streamline your packing operations. By harnessing the power of automation and data-driven insights, you can elevate your packing efficiency to unprecedented levels while minimizing costs and maximizing throughput.
Use Data to Make Existing Technology Smarter

Data is the currency of the digital age, and harnessing its power can unlock a plethora of opportunities for optimization. Additionally, leverage advanced analytics, machine learning algorithms, and artificial intelligence to extract actionable insights from your existing technology infrastructure. Whether it’s optimizing route planning algorithms, fine-tuning inventory replenishment strategies, or enhancing order prioritization algorithms, the possibilities are limitless. By infusing intelligence into your existing technology stack, you can stay ahead of the curve and drive continuous improvement across your fulfillment operations.
Audit Regularly for Continuous Improvement of Your Packing and Packaging

In the fast-paced world of parcel fulfillment, however, complacency is the enemy of progress. Therefore, regular audits serve as a crucial mechanism for identifying inefficiencies, mitigating risks, and driving continuous improvement. To achieve this, schedule periodic audits encompassing every facet of your fulfillment operations, from packing processes to inventory management systems.
Moreover, foster a culture of accountability and innovation within your organization, empowering employees at all levels to contribute ideas and insights for process improvement. Remember, the journey towards operational excellence is an ongoing endeavor—one that requires vigilance, adaptability, and a relentless commitment to improvement.
Innovation is the lifeblood of parcel fulfillment, and improving packing and packaging lie at its very heart. Additionally, by embracing a culture of innovation, leveraging cutting-edge technology, and prioritizing efficiency and sustainability, shippers can revolutionize their packing and packaging processes.
Consequently, this drives tangible improvements in cost-effectiveness, customer satisfaction, and operational efficiency. In an era defined by unprecedented challenges and opportunities, mastering the art of packing and packaging is not just a strategic imperative. Instead, it’s a competitive advantage that sets the stage for success in the dynamic world of parcel fulfillment.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
Utilizing fulfillment strategies in times of economic uncertainty becomes a crucial factor for companies aiming to establish stability and drive expansion. By embracing these specialized recommendations and improving your packing and packaging, one can effectively address obstacles and emerge more resilient in challenging circumstances. For personalized advice on enhancing your business’s fulfillment methods, consider reaching out to the professionals at Falcon Fulfillment.
If you’re ready to start the transition or have questions, contact us to learn more about our services.
Let’s Talk!
Inflation and E-commerce
What is E-commerce Inflation?
Despite the fact that inflation has not been significant for e-commerce throughout its history, everything changed at the start of the pandemic in 2020. Since then, inflation, shortages, and supplies have only become worse, impacting most e-commerce businesses around the world.
According to the July 2021 Report by Adobe Digital Economy Index, online prices have increased 3.1% YoY.
“In January and February 2022, these higher costs drove $3.8 billion in online sales growth. That same rate of inflation could lead consumers to spend nearly $27 billion more in 2022 on the same amount of purchases.”
Retail Dive
To some degree, the rate of e-commerce inflation has matched the general rate of economic inflation, which was recorded at 8.5% in April 2022.
“Consumers and e-commerce alike should anticipate inflation to linger around 4-5% over the next three years.”
Bloomberg

How is Inflation Affecting E-commerce?
While e-commerce is experiencing an all-time high in sales growth, inflation is not linear. It ripples through the economy in various ways, affecting nearly every e-commerce differently. Inflation’s impact on small to medium-sized businesses may seem negligible now, but it can quickly add up with ongoing obstacles in the supply chain.
When manufacturers are unable to retrieve the raw materials required to produce products, they suffer. Additionally, inflation increases the price of other commodities such as electricity, internet, online advertising, and computer upkeep. From reduced inventory and missing items to increased costs and longer delays, inflation is affecting businesses around the world.
Raising prices makes sense for most businesses combatting the effects of inflation. However, charging more could cause additional chain reactions. Because inflation reduces the number of products consumers can afford, we predict a heavy impact on e-commerce, especially those selling non-essential or luxury items. When consumers restrict their spending habits, businesses naturally lose profitability.
Covid and the Supply Chain
The increased demand for products rather than services reflects the significant shift in consumer behavior since the pandemic. This unanticipated demand, combined with the effects of Covid-19, had a significant impact on the already stressed supply chain.
“The shipping delays and port bottlenecks of late 2021 left businesses with insufficient supply. At the same time, Americans unleashed pent-up demand throughout last year and pushed spending above the pre-pandemic trend.”
Business Insider
What Can E-commerce Do?
Although the supply chain is slowly recovering, what can you do to combat growing prices, reduced inventory, and future shortages?
Update Product Offering
Is your product model reflecting the current market inflation? If it doesn’t, try to eliminate underperforming SKUs, introduce private label brands, and combine items to boost the value or lower product amounts. For example, instead of a 10-ounce portion, provide an 8-ounce.
Increase Productivity
Increasing productivity may be an alternative to raising prices. Some examples of how to increase productivity are; the use of automation, marketing optimization, recruiting personnel, or utilizing a third-party fulfillment service to find you the best avenues to navigate inflation and fulfillment.
Keep a Safety Stock
Extended lead times, increased prices, and the unpredictability of the supply chain, has made maintaining healthy inventory levels more important than ever. If your position allows, we recommend keeping up to six months’ worth of safety stock on hand. This may help e-commerce capitalize on additional market share during future times of inflation, delays, or shortages. For businesses that are forced to overlook this strategy, partnering with a 3PL could be the answer to reliable safety stock and affordable warehousing.
Switch Suppliers
Working with a manufacturer that can build and ship your items locally can save on high sea freight shipping costs. Most sellers find the efficiency and cost of manufacturing in China to be appealing; however, spending more on local production may prove to be a justifiable tradeoff when avoiding high and continuously climbing sea freight costs. Transitioning to a domestic supplier allows you to minimize supply chain complications and provide home-grown products to consumers.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
Despite best efforts, e-commerce companies may still have to raise prices due to inflation. However, leveraging these tips could help your e-commerce business keep costs lower, which will maximize your competitive advantage.
Follow along for more as we navigate the fulfillment world and bring you insider news on the supply chain, e-commerce inflation, and more.
Let’s Talk!
Help Your E-commerce Save Money With A 3PL
Help Your E-commerce Save Money with a 3PL
Wanting to own your own time is a common reason why people decide to launch their own businesses. They want to be the master of their own schedule. However, many business owners quickly realize that when you launch an e-commerce it can eventually begin to own you. Two of the largest and most critical elements of any e-commerce are shipping and fulfillment. Doing it yourself in-house can save you some money in the short term but it could hinder your growth in the long run. Let’s walk through a few ways your e-commerce can save money with a 3PL.
Warehousing

Whether you rent or own warehousing facilities, you will need to stage, store, and ship goods. If you own your warehouse, do you have space to expand when necessary or beneficial? If you rent warehouse space, do you have flexible options to meet fluctuating demands? The accuracy of your sales projections will determine if you’re in the sweet spot of warehousing, or whether you need to look for more financially-savvy options.
Alternatively, when you’re partnered with a 3PL, you have the flexibility and freedom to scale when you need to – and when you want to. Furthermore, a 3PL partner offers scalability options without the long-term commitments you would encounter otherwise. This cost savings and flexibility allow e-commerce to maximize sales and scale readily.
Staff

Depending on the size and quantity of your products, you will likely need a few extra hands to get them to your buyers. If you are managing in-house fulfillment, you are 100% responsible for hiring, quality control, management, and down-sizing when necessary. If you have an employee walkout mid-shift, guess who is still on the hook to get orders out the door? Yep, it’s you. With a 3PL partner, you are free to run as many product promotions, launches, and sales collaborations as you can, without the risks of personal staff or process delays. A 3PL manages all the personnel required to scale up or down as your e-commerce needs change.
Packaging

No matter what you are shipping, it must be packaged. As a solopreneur, you will likely run into MOQ (minimum order quantities) on packaging materials. This includes; boxes, filler, bags, and more. Depending on the upfront investment cost, it could limit the number of products you are able to deliver in one shipment. If you sell more than one type of product, it further complicates your packaging spend. With a 3PL partner, you are afforded much higher flexibility in packaging services due to the high volume of products purchased and strategic packaging vendor relationships leveraged by most 3PL’s. In addition, depending on the 3PL partner, they can offer personalized packaging which elevates your brand awareness and visibility.
Shipping

The least expensive way to ship most products is to do it yourself. You pick it, pack it, wrap it, drive it to the shipping location, and update the customer with the delivery details. Then you monitor tracking to ensure it makes it to the customer. Even though a 3PL partner will not necessarily lower your shipping costs, it will alleviate the cost of time. You no longer will be working IN the business but ON it. A quality 3PL will not only get your product shipped in a timely manner, they will also have an inventory management system that will inform you and the customer of the delivery status.
Returns

Every e-commerce will have to manage returns and the average percentage for e-commerce hovers between 20-30%. This isn’t a big deal if you are processing 5 orders or less per day. However, just beyond this threshold is a tsunami of returns that threatens to slow down the processing of future orders. Working with a 3PL gives you the peace of mind that returns will be received, reshelved, and reshipped when an exchange is desired. Furthermore, 3PL’s that have invested in high-tech IMS will be able to keep more accurate quantities so that you don’t miss out on sales of products that simply haven’t been added back as available inventory.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
Partnering with a 3PL will save you money by giving your company the flexibility in warehousing, staffing, and packaging. It will save you time, hassle, and headaches by alleviating shipping burdens, inventory management, and dealing with returns. While the immediate costs may appear to be higher, a good 3PL partner will help lay the foundation for the next stage of your e-commerce growth and save you money in the long run.
If you want to own your time again, get in touch with one of our agents. See how Falcon Fulfillment can help you regain life’s most precious commodity.
Let’s Talk!
Omnichannel Fulfillment - The Falcon Difference
Omnichannel Fulfillment – The Falcon Difference
What is omnichannel fulfillment? The simple answer is that omnichannel fulfillment is a streamlined process of picking, packing, and shipping orders across multiple sales channels. The more complicated reality is that it is an integrated, collaborative network of logistics, technology platforms, and order fulfillment options that create a cohesive purchasing experience for consumers, regardless of where they bought their item. As consumers’ expectations adapt to greater freedom and flexibility in the shopping journey, e-commerce brands must also adapt. This article will share some basic information regarding omnichannel fulfillment, the benefits and challenges of implementing this strategy, and how partnering with a 3PL can help.
Benefits of Omnichannel Fulfillment

More Accurate Data
Data is only good if it is accurate. Many e-commerce companies still have multichannel sales with siloed data. Omnichannel fulfillment eliminates the data silos by creating a single point of truth concerning inventory management. All SKUs funnel into a singular platform that allows business owners to make crucial decisions on inventory, sales, and marketing efforts. Forecasting becomes clearer and targets high-performing sales channels and ones that might need revamping. Better data means better decisions.
Reach More Customers
Omnichannel fulfillment allows brands to tap into new sales channels and reach new customers. By offering multiple fulfillment options like; ship to the customer, BOPIS, curbside, brick-and-mortar, and even locker pick up, customers have more access to buying your product. When you have more fulfillment options, you have more sales opportunities.
Greater Customer Satisfaction
No matter where a consumer decides to buy your product, providing them multiple ways to purchase and a seamless brand experience increases satisfaction. Leveraging omnichannel fulfillment will get products into consumers’ hands faster than a siloed multichannel approach. The reason is that although it might take 2-3 days to ship directly from the warehouse, a local store might have stock, and a BOPIS option can be made available. Customers who need it today will love the fact they can do the driving for your brand if that means they get that last-minute gift in time!
Complications with Omnichannel Fulfillment

Integrated Inventory Management
One of the main essentials to omnichannel fulfillment success is integrating all the technology systems that track and collate sales data. For some brands, they must start all over, adding new SKUs to a single inventory management system. For others, it requires a nuanced approach where systems talk to each other in real-time. If pre-built technology integrations are available, this isn’t difficult. However, the proprietary nature of inventory systems will often require an overhaul or a top-notch developer to code the API keys. Getting all the technology systems to communicate is crucial to ensure a single SKU for each item. This can be a significant undertaking if your business has multichannel fulfillment with different SKUs.
Difficult to Manage Infrastructure and Fulfillment Strategy
Fulfilling orders from multiple channels to multiple endpoints is complex. It requires expert knowledge in logistics, warehousing, inventory management, and transportation. Flexible staffing is needed, especially during seasonal sales periods. Investments in fulfillment warehouses, equipment, and fulfillment technology will become necessary as you scale. Partnering with a 3PL is an excellent way to outsource the difficulty and expense of offering omnichannel fulfillment.
The Falcon Difference in Omnichannel Fulfillment


Automated Inventory Management
Falcon Fulfillment uses an automated inventory management system that allows your brand to have the most accurate data for your inventory. It is simple to manage high-volume requirements. We utilize advanced barcoding technology to track inventory and guarantee the right product is shipped and received every time. “Four Ways a 3PL Can Help with Outsourcing Inventory Management.”
Personalized Approach
At Falcon, we don’t believe in a one-size-fits-all approach. Instead, we recognize that each brand is unique, and the omnichannel fulfillment strategy will need to accommodate for the differences. Therefore, we are proud to offer a level of customized service our competitors struggle to match. Specifically, every client has a dedicated Account Manager who works closely with them. As a result, this has allowed Falcon to understand their client’s individual needs and build a process to help meet those requests. By taking this personalized approach, we ensure that our clients receive the tailored support they need to succeed in their omnichannel fulfillment endeavors.
Eco-friendly Custom Packaging & Kitting Services
If you have been fulfilling in-house and want to jump to an omnichannel fulfillment strategy without losing the personal touch, Falcon can help. Specifically, Falcon offers on-site branding and packaging solutions to ensure a seamless brand experience across all sales channels. For instance, we can provide perfect-sized packaging, printed inserts, and even detailed personalization. As a result, you can maintain a strong brand identity while expanding your reach through multiple channels.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
Omnichannel fulfillment offers exceptional benefits to e-commerce companies willing to adopt the strategy. Therefore, doing it well requires expert knowledge and implementation.
Let the experts at Falcon Fulfillment walk you through the omnichannel fulfillment possibilities for your brand today.
Let’s Talk!
Politics' Impact on Supply Chains Unveiled
Navigating 2024: Politics’ Impact on Supply Chains Unveiled
The world of supply chains is evolving, and in this pivotal year, politics emerges as a dominant force shaping the landscape. In a recent survey by the Reshoring Institute, the unexpected revelation was that politics stood out as the key influencer in 2024. As we delve into the intricacies, it’s clear that political decisions will echo across various aspects of our supply chain endeavors.
Unveiling the Impact: Politics Takes Center Stage in Supply Chain Predictions

In supply chain predictions, politics emerges as a pivotal player, garnering attention from a staggering 70% of respondents who highlight its significance. Unlike bygone eras where politics served as a mere backdrop, today it commands the spotlight, poised to influence a multitude of supply chain decisions.
The Political Landscape of 2024: Navigating Potential Scenarios
Digging into the political landscape of 2024 reveals a tapestry of potential scenarios that could shape the supply chain trajectory. Whether Trump secures victory or a Biden re-election unfolds, distinct shifts are anticipated, each carrying its own implications for the supply chain ecosystem.
Trump’s Triumph: A Shift to Domestic Focus
In the event of Trump’s victory, expectations revolve around a pronounced shift towards a domestic focus. Anticipated policies emphasize closing borders and reducing U.S. involvement abroad, potentially driving a surge in domestic sourcing and manufacturing. However, the persistent challenge of labor shortages looms large, casting shadows on the manufacturing landscape.
Biden’s Re-Election: Boosting Domestic Industries
Conversely, a Biden re-election forecasts increased investment in domestic industries, strategically positioning American products for enhanced global competitiveness. Global partnerships are poised to flourish under this administration. While reshoring gains momentum under both leaders, the specter of labor shortages continues to cast its shadow over the manufacturing sector.
U.S. Trade Relationships: Spotlight on Mexico and Beyond
As the U.S. navigates its intricate web of trade relationships, the spotlight remains firmly on Mexico, especially with the USMCA in play. Infrastructure investments in the border region, encompassing roads, bridges, and customs enforcement, promise to reshape trade dynamics. Simultaneously, China remains a focal point, with the trade war persisting and new sanctions, particularly on technology and electronics imports.
Mexico Dominates: Shifting Trading Partnerships
Having surpassed China as the leading U.S. trading partner in 2023, Mexico takes center stage. Moreover, amidst ongoing immigration debates, the trend of manufacturing steadily migrating from China to Mexico gains prominence. Additionally, regulatory pressure points, ranging from environmental concerns to recycling and carbon footprint reduction, continue to reverberate across every link in the supply chain. Therefore, as a key player in North American trade, developments in Mexico have ripple effects across interconnected supply chains. Ultimately, by staying abreast of the evolving dynamics, we can work collaboratively to enact policies and practices that balance economic, social, and environmental priorities on both sides of the border. Through strategic partnership, we can strengthen cross-border cooperation at this pivotal juncture.
AI Adoption and Politics: Navigating Regulatory Uncertainties
The continued adoption of AI in supply chain information introduces a nuanced intersection with politics, raising pertinent questions about impending regulations. Intriguingly, neither Trump nor Biden demonstrate a comprehensive understanding of AI’s intricacies, adding an additional layer of uncertainty to its future within the supply chain landscape.
Politics Impact on Supply Chains: Adaptation Becomes Imperative
As the political drumbeat reverberates through this supply chain year, adaptation emerges as an imperative. Stay tuned as we unravel the unfolding dynamics, where politics intricately intertwines with third-party logistics (3PL), fulfillment services, and the entire spectrum of supply chain management.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
Within this dynamic political year, Falcon Fulfillment stands ready to help navigate the complexities, offering scalable fulfillment solutions meticulously tailored to meet the demands of 2024. Furthermore, stay informed and adaptive as we explore uncharted territories where politics and supply chains converge. However, even during uncertain times, our customized services aim to provide stability. Therefore, by working closely together, we can build resilient supply chains capable of thriving throughout this transformative period and beyond. Ultimately, our flexible and responsive approach means we’re prepared for the road ahead.
Regardless of which way you swing, Falcon Fulfillment is here to help keep your business tuned into the latest developments and stay adept at avoiding logistical hurdles.
Let’s Talk!
Import Growth Amid Red Sea Delays: Retailer Strategies
Navigating Import Growth Amid Red Sea Delays: Retailer Strategies
In global commerce, the delicate balance between geopolitical events and supply chain dynamics often dictates the trajectory of trade. Despite the challenges posed by Red Sea delays, U.S. retailers express confidence in import growth throughout 2024. However, beneath this optimism lies a keen awareness of rising costs and the imperative for strategic initiatives to navigate the evolving landscape of international trade.
The recently unveiled Global Port Tracker report by the National Retail Federation (NRF) and Hackett Associates illuminates the prevailing sentiment among retailers, projecting a substantial 20.4% year-over-year increase in February. This surge in import volumes is a testament to robust demand, showcasing the adaptability of retailers in confronting disruptions along critical shipping routes.
Approximately 12% of U.S.-bound cargo traverses the Suez Canal, a vital conduit for global trade. Recent incidents, including terrorist attacks in the Red Sea, have raised concerns about the reliability of the supply chain. Despite these challenges, industry stakeholders are proactively implementing strategies to minimize the impact on operations.

Mitigation Strategies and Adaptation
Carriers are deploying a pivotal strategy by utilizing surplus capacity to circumvent disruptions. This involves redirecting voyages around the Cape of Good Hope or to alternative ports, demonstrating a commitment to maintaining supply chain continuity amid Red Sea delays.
Furthermore, retailers are advocating for earlier shipments and exploring alternative transportation modes, such as air cargo, for time-sensitive goods. Collaborating closely with overseas suppliers and logistics partners, retailers aim to optimize inventory management and ensure the timely delivery of merchandise despite the challenges posed by Red Sea delays.
Navigating Cost Concerns

While import growth remains promising, concerns loom over the escalating costs associated with supply chain disruptions. Retailers are bracing for potential price increases and surcharges, especially as they enter into new contract negotiations with carriers. The uncertainty surrounding the duration of the Red Sea crisis compounds these concerns, prompting calls for government intervention to address systemic challenges.
In testimony before regulatory bodies, industry representatives emphasize the need for transparency and accountability in pricing mechanisms. Sarah Gilmore, Director of Supply Chain Policy at the Retail Industry Leaders Association (RILA), underscores the correlation between surcharges and tangible costs, advocating for a balanced approach to pricing adjustments amid Red Sea delays.
Strategies for Building Resilient Supply Chains

As retailers navigate the complexities of global trade amid Red Sea delays, a proactive approach to supply chain management is paramount. Incorporating the keyphrase “Import Growth Red Sea Delays” into the narrative, businesses can enhance visibility and agility within their operations, fostering resilience and adaptability in the face of disruptions.
- Supply Chain Optimization: Implementing robust inventory management systems and demand forecasting tools is crucial for optimizing resource allocation amid Red Sea delays.
- Risk Mitigation: Diversifying sourcing strategies and establishing contingency plans can help mitigate the impact of geopolitical events and natural disasters, including Red Sea delays.
- Collaborative Partnerships: Strengthening collaboration with logistics providers and industry stakeholders becomes even more crucial during times of disruption, contributing to the overall resilience of supply chains amid Red Sea delays.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
While challenges persist in the form of Red Sea delays and geopolitical uncertainties, retailers remain steadfast in their pursuit of import growth and operational excellence. By embracing innovation and strategic partnerships, businesses can navigate turbulent waters and emerge stronger in an ever-evolving global marketplace. As the industry continues to evolve, proactive adaptation and a commitment to supply chain resilience, especially amid Red Sea delays, will be instrumental in shaping the future of international trade.
Falcon Fulfillment can help tailor solutions to help companies navigate the Red Sea shipping delays. Ensuring a reliable path for import growth despite disruptions.
Let’s Talk!
Brace for Major 2024 Shipping Rate Increases: How to Offset the Impact
GRI rate increase for 2024
Demand forecasting involves predicting future sales data using historical data, market research, and other influential factors. It allows businesses to create more precise sales predictions. There are many types and methods of creating a demand forecast for your business. Determining which will work best for your e-commerce business is challenging, but it is well worth the investment. Creating a demand forecast is not 100% accurate but will inform better business decisions, strategy, and cash flow. Let’s get into the basics of demand forecasting; the types, benefits, and steps to create one.
Quantifying the True Impact of 2024 Shipping Rate Increases
FedEx and UPS announced general rate increases of 5.9%, causing many businesses to budget for shipping cost increases at or below that threshold. But make no mistake: virtually no company will actually see such a small hike.
Without advanced predictive data science, it’s nearly impossible to accurately quantify the full impact of GRIs and other pricing changes implemented by carriers. Models must account for all of the following factors on a per-package basis:
- Base rate changes
- Dimensional weight pricing adjustments
- Surcharge increases
- Fuel surcharge modifications
- Residential delivery fees
- Additional handling charges
- Other factors
By leveraging sophisticated simulation and modeling, logistics experts can uncover the true rate hike percentage that shippers will endure. This analysis takes into account your specific shipping patterns, volumes, package characteristics, and more.
On average, small and medium businesses will experience the following increases in 2024:
- UPS: 7.72%
- FedEx: 8.17%
That’s nearly a full 3 percentage points higher than the announced GRIs. Companies moving high volumes of large, heavy packages and requiring additional services like residential delivery will see even greater rate impacts.
Now that we’ve established the true cost increase, let’s explore some logistics strategies to help offset this hit to your shipping budget and profit margins…
5 Shipping Logistics Strategies to Combat 2024 Rate Increases
Secure a multi-year UPS or FedEx contract with negotiated rates
Carriers are hungry for new business as volumes dip. Therefore, leverage this to negotiate a competitive contract through 2024 with built-in caps on annual rate increases.
Diversify across multiple carriers
Additionally, add regional parcel carriers like OnTrac or DHL to your shipping portfolio. This spreads risk and makes you less beholden to the whims of a single provider.
Optimize packaging to avoid dimensional weight charges
Furthermore, evaluate all package sizes and shapes to right-size boxes. Ultimately, this reduces costly dim weight fees that spike along with base rate hikes.
Invest in shipping software for greater visibility and control
Moreover, invest in shipping software for greater visibility and control since cloud-based shipping solutions enable dynamic carrier selection, customized business rules, and comprehensive analytics to unlock savings.
Work with a third-party logistics (3PL) partner
Finally, work with a third-party logistics (3PL) partner to let the experts handle everything from negotiating contracts to optimizing your supply chain. In summary, leverage their scale and expertise for lower shipping costs.
The Bottom Line on Shipping Rate Increases 2024
Be prepared for the real impact of 2024 FedEx and UPS rate increases by accurately modeling your cost exposure. Then fight back against diminishing margins with the help of advanced logistics technologies, strategic partnerships, and sheer shipping volume muscle.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
With the right data, relationships and infrastructure, you can avoid merely absorbing ever-increasing rates as the “cost of doing business”. Therefore, take control and let your supply chain drive cost containment and competitive advantage. Specifically, by leveraging data and analytics, you can gain visibility into rates and identify opportunities to optimize costs. Additionally, by collaborating closely with carriers and other supply chain partners, you can align incentives and develop win-win solutions. Ultimately, with the proper foundation in place, you can transform your supply chain into a source of strategic value rather than simply a cost center.
Falcon Fulfillment can negotiate better rates and help control these costs. Contact us today to see what we can do for your business.
Let’s Talk!
Employee Engagement: The Keys to Employee Retention
Employee Engagement: The Keys to Employee Retention
Employee satisfaction is a critical aspect of a thriving supply chain, and understanding the factors that contribute to retention success is paramount. According to the 2023 Employee Satisfaction Survey conducted by Butterfly.ai and Supply Chain Management Review, 77% of employee turnover can be attributed to poor management. In this article, we delve into the key elements that unlock employee engagement and foster retention success in the supply chain industry.
The Impact of Poor Management
Toxic work environments, lack of trust, limited growth opportunities, and concerns about compensation are major contributors to employee turnover. Simon Rakosi, CEO of Butterfly.ai, emphasizes the urgency for companies to invest in effective management training and support. Certainly addressing these issues is crucial for retaining the invaluable frontline workforce.

Investing in Career Development
The survey reveals that 30% of respondents are dissatisfied with the investment their organizations make in their training. This key to employee retention underscores the importance of companies focusing on career development to retain talent. Despite this, 71% feel they are given opportunities to apply their expertise, and 47% believe in available career advancement opportunities.
Engaging Workplace Environment
Employee engagement is high, with 90% giving their best effort, and 84% feeling deeply involved in their work. Rakosi suggests that addressing emotional facets such as feeling valued, respected, and fostering positive relationships with managers is key to retention. Additionally, 59% are satisfied with their overall compensation.
Remote Work Preferences
One of the more recent keys to employee retention is preferences for remote and hybrid work environments. The survey indicates that 57% prefer a hybrid work setup, while 22% favor remote work, and 20% prefer onsite full-time. Even so, balancing remote work options can impact employee connection, as only 28% of exclusively remote employees feel strongly connected to their organizations.
Suggestions for Improvement
Respondents provided feedback on enhancing the workplace, focusing on areas such as healthcare, communication, resource allocation, wages, and fear elimination. Relationship management is highlighted, with suggestions for team-building activities, one-on-one check-ins, and training sessions on decision-making.
Positive Aspects of the Workplace
Despite challenges, positive comments highlight the ability to apply new skills, flexible time-off policies, continuous learning opportunities, a family-oriented atmosphere, and social and environmental impact. Recognizing and celebrating hard work through town-hall meetings and shift huddles is also emphasized.
Keys to Employee Retention – Building a Preferred Workplace
To enhance engagement and organizational success, strategies include fostering a positive work environment, offering continuous learning opportunities, and recognizing achievements. Generally, by addressing these factors, companies can cultivate a dynamically engaged workforce, leading to increased efficiency and organizational growth.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, therefore understanding the roll of Third-Party Logistics is integral to keeping up. In light of this our beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
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Unlocking employee engagement and achieving retention success requires a holistic approach that addresses issues ranging from management training to creating a positive work environment. Undoubtedly by implementing these strategies, organizations in the supply chain industry can build a workplace where employees thrive and contribute to long-term success.
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The Future of Supply Chains: What's Coming Next in Logistics
The Future of Supply Chains: What’s Coming Next in Logistics Management
The landscape of supply chain management changes nearly every day. Global events, new technologies, shifts in consumer demand, and increased focus on sustainability continuously impact how products move from point A to point B. For third-party logistics providers (3PLs), staying on top of these developments is critical to remaining competitive and providing excellent Freight Forwarding, Warehousing and Distribution, and Fulfillment Services to clients.
So what’s on the horizon for 3PLs? Here are three key areas to pay attention to when preparing your Order Fulfillment Solutions and overall supply chain strategy for the coming years.
Embracing New Technologies

One major shift occurring in the future of supply chains is the integration of new technologies like artificial intelligence, machine learning, robotics, and more. As these innovations enable increased Warehouse Automation and higher efficiency, 3PLs need to determine how to best leverage them. For example, autonomous mobile robots can drastically improve productivity in fulfillment centers while also providing scalability to meet changing demands. 3PL Technology Solutions like transportation management systems (TMS) and cloud-based warehouse management systems (WMS) also bring opportunities to enhance visibility, reporting, optimization, and automation across supply chain activities.
Essentially, new technologies allow 3PLs to do more with less while also reacting faster to client needs and global events. However, implementation takes careful planning regarding integration requirements, change management, and how tech tools best support current Warehouse and Distribution processes. Additionally, as new innovations emerge, 3PLs must stay actively aware and be ready to evolve their capabilities.
Prioritizing Agility and Flexibility

With climate change and environmental impact becoming increasingly important to consumers, businesses must address sustainability across their operations. 3PLs are no exception, as many of their enterprise clients have made public commitments to reduce waste, emissions, and other areas. As a result, sustainability will become a key consideration and potential differentiating factor for many shippers when selecting Supply Chain partners.
Some important areas 3PLs should evaluate from a sustainability perspective include Packaging Optimization, evaluating energy sources in Warehousing operations, Investment in more fuel-efficient fleets, and providing transparency into emissions data tied to Shipping and Delivery. Building a Fulfillment Center certified through sustainability organizations like the EPA’s SmartWay Transport Partnership also signals dedication. Offering Reverse Logistics and re-commerce services allows reuse of materials, further reducing waste sent to landfills.
Essentially, all aspects of 3PL operations present opportunities to become better environmental stewards. Getting ahead in developing company-wide sustainability goals and measurable improvement plans will pay dividends with both new and existing clients.
Focusing on Sustainability

The future of supply chains has been changing in recent years, unforeseen disruptions like the COVID-19 pandemic and various geopolitical conflicts have highlighted the need for resilient, agile supply chains. As a result, businesses are looking to partners like 3PLs to help implement solutions that mitigate risk and adapt swiftly when the unexpected occurs.
Some ways 3PLs can build flexibility include expanding their Carrier Selection to have contingency plans when certain channels become unavailable. Diversifying Warehousing and Distribution across different geographic regions also limits exposure when localized disruptions occur. Additionally, strong relationships with suppliers allow 3PLs to stay aware of Inventory issues upstream and respond appropriately.
Ultimately, the 3PLs best positioned for long-term success will be those viewing adaptability and resilience as competitive advantages. Investment in infrastructure, technology, carrier partnerships, and inventory strategies is required to create responsive, customizable Order Fulfillment Solutions ready to handle whatever comes next.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, understanding the roll of Third-Party Logistics is integral to keeping up. This beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
E-commerce businesses partnering with 3PLs must recognize the efects of adaptability, innovation, and sustainability in the future of supply chains. As disruptions, technological advancements, and sustainability imperatives reshape the logistics sphere, the onus falls on businesses to collaborate with 3PLs adept at embracing new technologies, prioritizing sustainable practices, and fortifying resilience. By investing in forward-looking strategies, harnessing robust technology solutions, and championing sustainability initiatives, e-commerce ventures stand to benefit from resilient and agile supply chains. These forward-thinking approaches not only fortify partnerships with 3PLs but also ensure readiness in navigating the dynamic challenges that lie ahead, fostering growth and success in the ever-evolving e-commerce ecosystem.”
Falcon Fulfillment focuses on these supply chain struggles and can help you keep your competitive edge.
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Top 10 E-commerce Trends for 2024
Top 10 E-commerce Trends for 2024: Insights, Predictions & Future Projections
As e-commerce continues to grow, staying ahead of trends is pivotal for businesses. With 2024 on the horizon, understanding the forthcoming changes and anticipated shifts within the digital marketplace becomes paramount. With this in mind, here are the top 10 e-commerce trends for 2024 that are expected to reshape the landscape in the year ahead.
1. Real-Time Employee Feedback

The adage “a happy employee equals a happy customer” has never been more relevant than in today’s e-commerce environment. Implementing robust systems for real-time employee feedback is not only about acknowledging and addressing potential issues promptly but also about cultivating a work culture that fosters transparency and continuous improvement.
Creating an environment where feedback is encouraged and acted upon can significantly impact operational efficiency and customer satisfaction. By leveraging intuitive survey tools and platforms, businesses gain insights into employee sentiments, identify pain points, and swiftly address concerns before they escalate.
Moreover, the cascading effect of an empowered workforce is evident in customer interactions, reflecting positively on the brand’s image and customer loyalty.
2. Augmented Reality
Augmented Reality (AR) has transcended its nascent stage, metamorphosing into a game-changer for e-commerce. Addressing the longstanding uncertainty associated with online shopping, AR bridges the gap between virtual and physical experiences.
Imagine browsing through an online furniture store and using AR to visualize how a sofa would look in your living room. This immersive technology empowers consumers to make informed purchase decisions by virtually trying products before buying, mitigating the risk of post-purchase disappointment.
Despite its potential, the widespread adoption of AR in e-commerce necessitates significant investment in technological infrastructure. As businesses strive to integrate AR seamlessly, consumers can anticipate a future where the boundaries between online and offline shopping experiences blur.
3. Voice Shopping
A newer e-commerce trend for 2024 to consider is voice shopping. Voice recognition technology has gained substantial traction, transforming the e-commerce landscape by providing a hands-free shopping experience. The advent of digital voice assistants has propelled voice shopping into the mainstream, offering unparalleled convenience and accessibility to consumers.
Enabling users to browse, search, and make purchases through voice commands, this technology streamlines the purchasing journey. However, its implementation presents challenges, particularly in accurately interpreting diverse accents and speech patterns, necessitating continuous refinements.
Businesses harnessing the potential of voice shopping stand poised to cater to a burgeoning demographic seeking frictionless and intuitive shopping experiences.
4. Chatbots
The proliferation of AI-driven chatbots has revolutionized customer support within the e-commerce sphere. These intelligent systems, operating round-the-clock, serve as the first line of interaction for consumers seeking information, guidance, or assistance.
Chatbots, leveraging machine learning algorithms, analyze customer queries, provide instant responses, and continuously learn from interactions to enhance their problem-solving abilities. Their seamless integration into websites and social platforms ensures swift issue resolution, thereby augmenting customer satisfaction.
However, while chatbots streamline support processes, human oversight remains imperative to intervene in complex scenarios requiring nuanced judgment or empathy. Balancing automation with human touch is the key to leveraging the full potential of chatbots in enhancing the customer experience.
5. Mobile Shopping
Mobile devices have evolved into indispensable tools, becoming the preferred medium for internet access. As the majority of online traffic emanates from mobile devices, ensuring a responsive and optimized mobile shopping experience has become non-negotiable for e-commerce businesses.
A user-friendly interface, intuitive navigation, and swift load times are pivotal in retaining mobile users’ engagement. Consequently, investing in responsive web design and mobile app development emerges as a strategic imperative.
While developing dedicated mobile applications might pose financial constraints for smaller enterprises, optimizing existing websites for mobile compatibility serves as a viable approach to cater to the mobile-centric consumer base.
6. Sustainability and Green Policies
The conscientious shift towards sustainability permeates every facet of modern life, and e-commerce is no exception. As businesses grapple with their environmental footprint, implementing eco-conscious practices across their operations becomes a cornerstone of their corporate responsibility.
From utilizing biodegradable or recyclable packaging to opting for carbon-neutral shipping methods, e-commerce enterprises are redefining their supply chains to minimize their ecological impact. Embracing sustainability isn’t merely a trend but a testament to a company’s commitment to environmental stewardship, resonating profoundly with eco-minded consumers.
As consumers increasingly prioritize ethically-sourced and eco-friendly products, brands that champion sustainability and integrate green policies into their business models are poised to foster deeper connections and trust with their audience.
7. Social Commerce
The symbiotic relationship between social media and e-commerce continues to flourish, catalyzing the evolution of social commerce. Platforms like Facebook, Instagram, and TikTok have evolved from mere marketing channels to comprehensive shopping destinations.
Integrating seamless shopping functionalities directly within social media platforms, businesses capitalize on reducing the purchasing journey’s friction. By amalgamating entertainment, engagement, and commerce in one space, social commerce emerges as a potent avenue for brands to interact with their audience more intimately.
Furthermore, as social media platforms augment their shopping features, businesses must adapt by curating captivating content and personalized experiences that resonate with their target demographics, transforming casual browsing into conversion opportunities.
8. Livestream Shopping
The resurgence of interactive shopping experiences through livestreams signifies a novel approach to merging entertainment and commerce. Blurring the lines between content consumption and retail, livestream shopping captivates audiences by offering real-time engagement and immediate purchasing options.
By leveraging livestreams for product demonstrations, reviews, and exclusive offers, businesses forge direct connections with their audience, fostering trust and authenticity. The convenience of accessing product information in real-time, supplemented by interactive discussions, enriches the shopping experience and expedites purchase decisions.
In essence, livestream shopping offers a dynamic platform for brands to showcase their products, engage with customers, and create a sense of community, transcending conventional transactional relationships. This e-commerce trend in 2024 could be a real game changer for the right product base.
9. Influencer Marketing
The paradigm shift in consumer behavior, favoring authenticity and relatability over traditional advertising, propels the ascendancy of influencer marketing in the e-commerce sphere. Consequently, influencers, wielding substantial influence over their followers, offer brands an avenue to connect with niche audiences authentically.
Moreover, collaborating with influencers facilitates organic endorsements, generating credible product recommendations that resonate with their engaged communities. Additionally, micro-influencers, with their smaller yet highly engaged followings, offer a cost-effective alternative for brands seeking hyper-targeted outreach. As a result, influencers continue to wield considerable sway in consumer purchase decisions.
Therefore, brands must forge genuine partnerships aligned with their values, ensuring authenticity and relevance. Ultimately, this approach fosters lasting connections with their target demographics.
10. Marketing Automation
The evolution of marketing automation technologies empowers businesses to streamline repetitive tasks, optimize workflows, and personalize customer interactions at scale. From automated email campaigns to behavior-driven retargeting, these tools enhance efficiency while delivering tailored experiences.
Given that, by harnessing data-driven insights and machine learning algorithms, marketing automation facilitates dynamic segmentation, delivering personalized content that resonates with individual preferences and behaviors. Additionally, it enables businesses to nurture leads effectively, guiding them through the sales funnel with precision and relevance.
Despite its efficacy, effective implementation of marketing automation necessitates a strategic approach. Consequently, balancing automation with a human touch is crucial to preserving authenticity and fostering genuine connections with customers.
Beginner’s Guide to Third-Party Logistics (3PL)
The world of e-commerce is always changing, understanding the roll of Third-Party Logistics is integral to keeping up. This beginner’s guide to third-party logistics (3PL) will delve into the essential aspects, offering insights into fulfillment services, warehousing, and much more.
Read More…
The evolving e-commerce trends of 2024—including real-time feedback, augmented reality, voice shopping, chatbots, mobile commerce, sustainability, social commerce, livestream shopping, influencer marketing, and marketing automation—are pivotal for businesses.
Adopting these trends strategically allows businesses to stay competitive, innovate, and connect with consumers in dynamic ways. In addition, by aligning strategies with these evolving trends, businesses navigate the e-commerce landscape, craft immersive experiences, and secure their place in the digital marketplace.
Connect with Falcon and learn how to embrace innovation, adapt to consumer demands, and shape the future of e-commerce by evolving with these transformative trends.
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