Employee Engagement: The Keys to Employee Retention

Employee satisfaction is a critical aspect of a thriving supply chain, and understanding the factors that contribute to retention success is paramount. According to the 2023 Employee Satisfaction Survey conducted by Butterfly.ai and Supply Chain Management Review, 77% of employee turnover can be attributed to poor management. In this article, we delve into the key elements that unlock employee engagement and foster retention success in the supply chain industry.

Toxic work environments, lack of trust, limited growth opportunities, and concerns about compensation are major contributors to employee turnover. Simon Rakosi, CEO of Butterfly.ai, emphasizes the urgency for companies to invest in effective management training and support. Certainly addressing these issues is crucial for retaining the invaluable frontline workforce.

Engaging Workplace Environment

Employee engagement is high, with 90% giving their best effort, and 84% feeling deeply involved in their work. Rakosi suggests that addressing emotional facets such as feeling valued, respected, and fostering positive relationships with managers is key to retention. Additionally, 59% are satisfied with their overall compensation.

Remote Work Preferences

One of the more recent keys to employee retention is preferences for remote and hybrid work environments. The survey indicates that 57% prefer a hybrid work setup, while 22% favor remote work, and 20% prefer onsite full-time. Even so, balancing remote work options can impact employee connection, as only 28% of exclusively remote employees feel strongly connected to their organizations.

Suggestions for Improvement

Respondents provided feedback on enhancing the workplace, focusing on areas such as healthcare, communication, resource allocation, wages, and fear elimination. Relationship management is highlighted, with suggestions for team-building activities, one-on-one check-ins, and training sessions on decision-making.

Positive Aspects of the Workplace

Despite challenges, positive comments highlight the ability to apply new skills, flexible time-off policies, continuous learning opportunities, a family-oriented atmosphere, and social and environmental impact. Recognizing and celebrating hard work through town-hall meetings and shift huddles is also emphasized.

Keys to Employee Retention – Building a Preferred Workplace

To enhance engagement and organizational success, strategies include fostering a positive work environment, offering continuous learning opportunities, and recognizing achievements. Generally, by addressing these factors, companies can cultivate a dynamically engaged workforce, leading to increased efficiency and organizational growth.