Flexibility and Scalability

One of the biggest concerns of e-commerce brands is that using a 3PL will limit their autonomy and choices. This is why having a 3PL partner that offers flexible fulfillment is crucial.

When scaling your e-commerce, it’s important that you have a plan and the future ability to increase and decrease fulfillment measures as needed.  This gives you the freedom and flexibility to scale without making unnecessary investments or paying for unused warehouse space.

Consider 3PL services to be a pay-as-you-need option for large-scale fulfillment, cool, right?

Cost Reduction

Many e-commerce brands assume that utilizing a 3PL partner will be costly. However, numerous partners have found that making the switch helps lower overall fulfillment costs and saves them money.  But how?

Higher Consumer Satisfaction

Consider start-up in-house fulfillment and the quality that’s crafted into every order.  Each customer experience is positive, genuine, and memorable.

Now, consider providing that personal touch to each and every order on a mass scale.  This becomes exponentially harder to execute once orders come in at a rate that overwhelms your current capacity.

When scaling your e-commerce with a 3PL partner, you don’t have to choose between quality and efficiency.  Your 3PL partner will understand that both go hand in hand and will strive to deliver an unforgettable experience to your customers each and every time.

Integrated Technology

One of the biggest benefits of working with a 3PL provider is the direct access to advanced and integrated technology without investment.  Your business can leverage the latest in inventory management software, accurate order processing platforms, and in-depth reporting dashboards.

These costly platforms provide 3PL e-commerce partners with a detailed birds-eye view of the entire fulfillment operation without having to purchase them in-house.

Greater transparency gives you the confidence of better control.

Did you know that Falcon Fulfillment’s transparent and proprietary IMS software allows clients to access detailed information in real-time?

Return Management and Customer Service

A massive time-suck for in-house fulfillment is return management and customer service.  After creating a memorable product and genuine customer experience, you are inevitably met with returned products and complaints for a variety of reasons.

With a 3PL partner, return management and customer service is no longer the unmanageable task it once was. Instead, it’s a streamlined process that meets the expectations of customers and resolves any concerns your shoppers might have.

This leaves you with more time and emotional brainpower to focus on the rest of your business.

On-Demand Fluctuations

Another benefit of scaling your business with a 3PL partner is on-demand changes can be made on the fly.  Regardless of the season, your 3PL partner can scale fulfillment capabilities as needed and keep your e-commerce continuously meeting customer and e-commerce expectations around the clock.