5 Technologies to look for in a 3PL

Partnering with a tech-forward 3PL is vital for any business that wants to stay competitive in today’s ever-changing market. A tech-forward 3PL can provide companies with the latest technologies to remain efficient and successful. This can include cloud-based logistics management, automated inventory management, warehouse management systems, and more. Leveraging these technologies can help companies reduce costs, increase efficiency, and improve customer service. A tech-forward 3PL can also help companies scale their operations and make it easier to manage their supply chain. This post will discuss 5 essential technologies to look for in a 3PL.

Benefits of partnering with a tech-forward 3PL:

• Reduce errors and save time
• Make data-driven decisions vs. gut feelings
• Improve customer satisfaction

5 types of technologies to look for in a 3PL:

Omnichannel E-commerce Integrations

3PL partners with robust integrations offer your customers an authentic omnichannel fulfillment experience. Having a partner with a genuine omnichannel approach will ensure your clients have a seamless purchasing experience no matter where they decide to buy. Investigate which platforms and marketplaces have turnkey integrations or provide a dedicated account specialist to link all sales, delivery, and customer service programs.

Warehouse management systems

A warehouse management system (WMS) is essential for 3PLs (third-party logistics providers) to manage their day-to-day operations. It tracks inventory, optimizes the warehouse layout, and provides real-time visibility into order and shipment status. WMS simplifies 3PLs’ supply chain operations and enables them to deliver goods and services faster, improve customer service, and reduce overall costs. It also helps gain visibility into inventory and warehouse operations, allowing customers to make informed decisions quickly. Furthermore, WMS provides 3PLs with the necessary tools to keep up with ever-evolving customer demands and remain competitive in the logistics industry.

IN-HOUSE TECH TEAM

Our In-House IT Department distinguishes us from other fulfillment centers that outsource development.

Automated inventory management systems

Among the five technologies to look for in a 3PL, an automated inventory management system is perhaps the most essential. This system can significantly streamline the inventory tracking process, providing real-time updates on stock levels, estimated delivery times, and other crucial information. Furthermore, it helps manage orders, ensuring that customers receive their purchases promptly and that inventory is handled accurately. Additionally, automated inventory management systems reduce the risk of stock-outs, which can otherwise lead to lost revenue, frustrated customers, and inefficiencies. By partnering with a 3PL that utilizes an automated inventory management system, an e-commerce business can ensure they always have the right amount of stock on hand to meet customer demand.

Automated order fulfillment system

Utilizing automation in order fulfillment helps eliminate costly errors and delays associated with manual processes, resulting in improved customer service and satisfaction. Automated order fulfillment also increases scalability and flexibility, allowing 3PLs to manage and process orders more efficiently and cost-effectively. The system can be multifaceted with several integrated technologies or a singular system managing multiple aspects of the fulfillment journey. Whether it is a proprietary system or several integrated programs, automation technology like this is an essential component of tech-forward 3PLs.

Returns management technology

Leveraging returns management technology to streamline returns and exchanges has become vital to e-commerce operations. This technology is essential for ensuring customers are satisfied, and their returns are handled quickly and efficiently. By leveraging automation and tracking systems, retailers can manage their returns and reduce their associated costs. Furthermore, retailers can track and analyze their return policies, allowing them to make informed decisions.